Terms and Conditions

Terms and Conditions

These terms and conditions apply to all transactions conducted via the website duskyeer.co.uk.

By continuing to browse this website or by placing an order you agree to be bound by the terms and conditions.

Definitions:

The ‘customer’ or ‘you’ refers to any person ordering goods from Duskydeer.co.uk website.

‘We’ refers to the company DuskyDeer.

‘Goods’ refer to any product offered for sale on the website DuskyDeer.co.uk

About us:

This website is owned and operated by DuskyDeer LTD and the business owner Joseph Pannell, DuskyDeer, 40 Cross Street, Northam, Devon. EX39 1BX

You can contact us via our email at:  contact@duskydeer.co.uk by snail mail, on the above address or by telephone on: 01237 239047

Website:

The content of this website is for general information and should be considered to be a guide only. DuskyDeer reserve the right to change information on this website without notice.

The website may contain inaccuracies or errors and DuskyDeer exclude liability for any such inaccuracies fullest extent permitted by law.

Use of goods supplied by DuskyDeer.

Use of the goods supplied by DuskyDeer is entirely at the customers own risk and DuskyDeer accept no liability for loss or damage to personal possessions or injury or death to themselves or third parties from use of the goods sold. Like many bell tents sold in the UK and Europe DuskyDeer bell tents are not treated with fire retardant chemicals. It is the customer’s responsibility to ensure that the goods supplied by DuskyDeer are used in a safe and responsible manner.

Orders:

All prices on the website are quoted in pounds sterling. DuskyDeer are currently not VAT registered so no VAT is payable. However, this is may be subject to change in the future and we reserve the right to do so without notification. We reserve the right to change prices without notification.

Postage and packing costs are calculated separately and available to view in a very prominent position on the website alongside goods pricing information. Postage and packaging costs will added at checkout and clearly stated before a purchase is made.

We use a third party payment processor to securely process the customers order. The customer is required to supply their name, billing address, delivery address and email in order for DuskyDeer to process the order.

When you have placed an order with DuskyDeer you are making an offer to purchase goods. DuskyDeer will then send you an email to confirm that we have received your order. We will not take payment for your order at this time and your order confirmation is not a guarantee that the goods will be supplied.

Orders are only processed Monday – Friday.

In the unlikely event that the goods are not available, there has been a pricing error or we do not ship to your destination, we will refuse the order and there will be no contract between the customer and DuskyDeer.

We reserve the right to not process a transaction for any reason at any time. We will not be liable to the customer or third party for refusing or suspending a transaction. We will notify the customer of any such refusal or suspension via email.

If we accept your order we will take payment for this order. DuskyDeer taking payment for this order forms a contract.

Delivery:

Under normal circumstances goods will be delivered within 72 hours after you order has been placed however this may be up to 4 days during peak season. DuskyDeer will contact you directly by email or telephone in the unlikely event that delivery will take longer than 6 working days and you have the option to cancel the order under these circumstances.

Delivery costs to most of the UK are stated on the website and also prior to confirming your order in checkout.

The standard delivery charge to UK mainland for a bell tent is £10. Certain areas may incur higher costs such as Northern Ireland, Isles of Scilly, Scotland Highlands. We will inform you after you have made a booking if the cost is higher than the quoted cost to confirm if you would still like to go ahead. Alternatively, you can email us before hand to check costs.

For areas outside of the UK, Please email us before hand to check costs.